In case due to any valid reason, if any Associate/ Preferred customer wants to exchange / return the product, they can do the same within 30 days from the Purchase date, if purchased from Bio Sukhveda Branch/Tehsil Distributor/ Franchisee or Outlet in Physical, and from Delivery date in case of E Shop order.

Terms and Conditions

To initiate the return / exchange, Associates / Preferred customer must submit the Physical products along with the following documents :-

• Product Exchange / Return Form
• Copy of Invoice
• Products to be returned / exchanged

Note :-

Kindly ensure to provide a copy of the Original Bill which was duly generated at the time of purchase by the seller. Physical products with the same batch number as mentioned on the bill at the time of purchase will be eligible for return/exchange. Further it is suggested to the associates/preferred customers to retain a duly filled copy of the Original Bill at the time of purchase as the date mentioned on the original bill will be considered for in-store returns and date of delivery will be considered for E-shop returns within this policy.